Return Policy

1. Information We Collect

We collect the following data to provide and improve our services:

Personal Information

Contact Data: Name, email, phone number, shipping/billing address
Payment Data: Credit card details (processed via PCI-compliant gateways like Stripe/PayPal)
Account Data: Username, password (hashed), purchase history

Automated Collection

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, click patterns, cart activity (via cookies)
Location Data: Country-level for tax calculation (with consent)

2. How We Use Your Data

Purpose	Legal Basis
Order processing & delivery	Contract fulfillment
Personalized recommendations	Legitimate interest
Fraud prevention	Legal obligation
Marketing communications	Consent (opt-in)

3. Data Sharing & Disclosure

We only share data with:
✅ Service Providers: Shipping carriers (FedEx/DHL), payment processors
✅ Legal Requirements: When required by law enforcement
❌ Never Sold: We do not sell or rent personal data

4. Your Rights

You may:

Access/Download your data (Settings → Privacy Dashboard)
Correct inaccurate information
Delete account data (excluding transactional records)
Opt-out of marketing emails (via unsubscribe link)
Withdraw consent (cookies preference center)

5. Security Measures

Encryption: TLS 1.2+ for all data transmissions
Access Controls: Role-based employee permissions
Regular Audits: Annual penetration testing

6. International Data Transfers

For EU/UK customers: Data processed under Standard Contractual Clauses (SCCs) with US-based servers.

7. Policy Updates

We’ll notify users of material changes via email 30 days in advance.

Key Compliance Features:

GDPR-ready: Explicit consent mechanisms
CCPA-compliant: "Do Not Sell" link in footer
Accessible: Plain language with toggleable detailed sections